OkRx Privacy Statement

Last Modified: November 18 , 2022.


OkRx is a web-based portal designed to help individuals and their caregivers obtain reimbursement for medications, devices and procedures. The OkRx web portal is operated by Leven System Inc (“Leven”, “we” or “us”) a corporation based in Mississauga, Ontario, Canada. OkRx is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. Our privacy philosophy is based on principles found in the Personal Information Protection and Electronic Documents Act (PIPEDA). We want you to be clear how we're using personal information and the ways in which we protect this information. By using this website, you accept the privacy practices presented in this Privacy Statement. We encourage you to read this Privacy Notice in full to understand our privacy practices before using this website or submitting any personal information.


This Statement of Privacy Statement applies to the OkRx website (https://OkRx.ca) and governs data collection and usage. By using the OkRx website, you consent to the data practices described in this statement.

Personal Information We Collect Without Logging-in

When you use this website, we may collect personally identifiable information including but not limited to:

These technologies are used to analyze trends and gather demographic information about our users. We may receive reports based on the use of these technologies by companies such as Google Analytics on an individual as well as aggregated basis.

Personal Information About You We Collect After Logging-in

The main type of information we hold about you is your name, your practice information, your college and license number and how you use the OkRx platform.

Any correspondence we receive from you may be uploaded electronically to your OkRx record.

How We Use the Personal Information Collected About You

We may use the information collected for the following purposes:

How We Share Personal Information About You Collected Without Consent

OkRx will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

Personal Information About Your Patients We Collect After Logging-in

The main type of information we hold about your patients is their health and financial information.

How We Use the Personal Information Collected About Your Patients

Patient information you provide to us through our portal services is used and disclosed as necessary to provide our Services and as otherwise permitted by these Terms of Service, including the Personal Information Protection agreement attached to and incorporated in these Terms of Service.

How We Protect Personal Information

OkRx does not store your personal health data on your computer or mobile device (you may elect to download information to your device from time to time but this is not required for the OkRx web portal to work). We store all your personal information on secure servers.

OkRx has established appropriate physical, electronic and administrative safeguards to protect the information we collect from or about our users. We restrict access to personal information to Leven employees, contractors and agents who need to know that information to process it for us, and who are subject to confidentiality obligations.

We will protect personal information stored on the website’s servers from unauthorized access using commercially available computer security products (e.g., firewalls), as well as carefully developed security procedures and practices. Although we use recognized industry safeguards to protect personal information from unauthorized access, loss, misuse and unauthorized alteration and every effort is taken to ensure that no one else will see or obtain your personal data, complete confidentiality and security is not yet guaranteed over the Internet. Internet use and communication is subject to interception, loss and alteration. You acknowledge and agree that Leven Systems shall not be responsible for any damages you may suffer as a result of the transmission of personal information over the Internet, and that any and all communications will be at your own risk.

If you have any questions about security or have reason to believe that your interaction with us is not secure, you must immediately notify us of the problem by contacting us at [email protected]

How You Can Protect Your Information

To keep your data protected, you should make sure you have a strong password, change your password frequently and keep your password safe. The OkRx portal stores and presents information on your most recent login and tracks what data has been viewed. If you have any concerns, contact us at [email protected]

Third Party Integrations

OkRx may allow you to connect your account with third party systems, such as electronic medical records (EMR), pharmacy management systems (PMS) or any other third parties’ software. Please note that if you choose to utilize any Integration, any information you elect to provide to third parties will be subject to whatever agreement you have with them, including, if applicable, their terms of use or privacy policy.

Changes to this Privacy Notice

We will occasionally update this Privacy Statement to reflect company and customer feedback. Leven encourages you to periodically review this Statement to be informed of how we are protecting your information.

Contact Information

If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please contact us at: [email protected]

You may also write to us at:

Leven Systems (OkRx), ATTN: OkRx Privacy Officer, 2360 Bristol Circle, Oakville, Ontario, L6H6M5